GEMSO ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how
GEMSO collects, uses and discloses your personal information.
This Privacy Policy applies to our website, www.gemso.com and its associated subdomains (collectively,
our "Service") together with our application, GEMSO. By accessing or using our Service, you indicate that you have read,
understood, and agree to our collection, storage, use, and disclosure of your personal information as described
in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in these Terms and Conditions, whenever any of these terms are referenced, they are strictly defined as:
We collect information from you when you visit our platform, register on our site, place an order, sign up or our newsletter, respond to a survey, or fill out a form.
Any of the information we collect from you may be used in one of the following ways:
GEMSO will collect End User Data necessary to provide the GEMSO Services to our customers.
End users may voluntarily provide us with information that they have made available on
social networking websites. If you provide us with such information, we may collect publicly available information from the social
networking websites you have indicated. You can control the amount of information that social networking websites make
public by visiting these websites and changing your privacy settings.
We receive information from third parties when you communicate with us. For example, when you submit your email address to us to show interest in becoming a GEMSO customer, we receive information from a third party that provides automatic fraud detection services to GEMSO. We also occasionally collect information that is made publicly available on social networking websites. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.
We may share the information we collect, both personal and non-personal, with third parties such as advertisers,
contest sponsors, marketing and promotional partners, and others who provide our content or whose
products or services we think may be of interest to you. We may also share it with our current and future affiliated companies and
business partners, and if we are involved in a merger, asset sale or other business reorganization,
we may also share or transfer your personal and non-personal information to our successors in interest.
We may contract with trusted third-party service providers to perform functions and provide services for us,
such as hosting and maintaining our servers and platform,
database storage and administration, email administration, storage marketing, data processing, credit cards, service, and order fulfillment for products and services you may purchase through the Platform. We may share your personal information,
and possibly some non-personal information, with these third parties to enable them to perform these
services for us and for you.
We may share parts of our log file data, including IP addresses, for analytics purposes with
third parties, such as web analytics partners, app developers, and ad networks. If your IP address is shared, it
may be used to estimate general location and other technology data, such as connection speed, whether you have visited the
Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information
about our advertising and what you see on the platform and then provide auditing, research and reporting for us
and our advertisers.
We may also disclose personal and non-personal information about you to government, law enforcement officials,
or private third parties, as we deem, in our sole discretion, necessary or appropriate to respond to
claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of
the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or
to comply with court orders, applicable laws, rules and regulations.
GEMSO will collect the personal information you submit to us. e may also receive personal information about you from third parties as described above.
By submitting your email address on this platform, you agree to receive emails from us. You may unsubscribe from any of these email lists at any time by clicking the opt-out link or other unsubscribe options included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive our communications. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates regarding your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We retain your information only for as long as we need it to provide you with GEMSO and fulfill the purposes outlined in this policy. This is also the case for anyone with whom we share your information and who perform services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database only to be accessible by those authorized with special access rights to such payment gateway providers. systems, and must keep information confidential. After a transaction, your confidential information (credit cards, social security numbers, finances, etc.) is never archived. However, we cannot guarantee the absolute security of the information you transmit to GEMSO or guarantee that your information on the service will not be accessed, disclosed, altered or destroyed by a breach of any of our physical, technical or managerial safeguards.
GEMSO is incorporated in Mexico. Information collected through our website, through direct interactions with you or from the use of our help services may be transferred from time to time to our offices or staff, or to third parties, located throughout the world, and may be viewed and host anywhere in the world, including countries that may not have generally applicable laws regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and safely use your information. However, neither people nor security systems are infallible, including encryption systems. Also, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, although we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any compelling duty to protect your personal information, you agree that willful misconduct will be the standard used to measure our compliance with that duty.
The rights you have to request updates or corrections to the information GEMSO collects depend on your
relationship with GEMSO. Staff may update or correct your information as detailed in our
internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information
as follows. You can contact us to (1) update or correct your personally identifiable information,
(2) change your preferences regarding communications and other information you receive from us, or (3) delete personally
identifiable information maintained about you in our system (subject to the following paragraph),
canceling your account. Such updates, corrections, changes, and deletions will have no effect on other
information we maintain or information we have provided to third parties in accordance with this Privacy Policy
prior to such update, correction, change, or deletion. To protect your privacy and security, we may take
reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or
making corrections. You are responsible for always keeping your unique password and account information
confidential.
You should be aware it is not technologically possible to delete each record of the information you have provided us with from our system. The need to back up our systems to protect
information from inadvertent loss means that a copy of your information may exist in a
non-erasable form and will be difficult or impossible for us to locate. Immediately upon receipt of your request, all
personal information stored in the databases we actively use, and other easily searchable means will be
updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent
technically reasonable. possible.
If you are an end user and would like to update, delete or receive any information we hold about you, you may do so by
contacting the organization of which you are a customer.
If you are a GEMSO worker or applicant, we collect the information you voluntarily provide to us. We use the
information collected for human resources purposes to administer worker benefits and screen
applicants.
You may contact us to (1) update or correct your information, (2) change your preferences regarding
communications and other information you receive from us, or (3) receive a record of the information we hold
about you. Such updates, corrections, changes, and deletions will have no effect on other information
we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change, or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of GEMSO or any of its corporate affiliates (as defined herein), or the portion of GEMSO or any of its corporate Affiliates with which the Service relates, or in the event that we discontinue our business or file or have filed a petition against us in the event of bankruptcy, reorganization, or similar proceeding, provided that the third party agrees adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with GEMSO, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this privacy policy.
This Privacy Policy is governed by the laws of Mexico without regard to its conflict of law provisions. You
consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection
with this Privacy Policy, except for those persons who may have rights to bring
claims under the Privacy Shield or the Swiss-US mark.
The laws of Mexico, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.
By using GEMSO or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not
agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use
of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not
materially affect the use or disclosure of your personal information will mean you accept those changes.
We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites that GEMSO does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for our accuracy or completeness. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those linked to on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.
GEMSO uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that is stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features ciertas funciones, como los videos, no estén disponibles o se le solicitará que ingrese sus datos de inicio de sesión cada vez you visit the platform as we would not be able to remember that you were previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.
Wherever you are, you can also set your browser to block cookies and similar technologies, but doing so may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all its features and services. You should also be aware that you may also lose saved information (e.g. saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or cookie category does not remove the cookie from your browser, you will need to do it yourself from your browser, you should visit your browser's help menu for more information.
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. Make your business look like it's "following" people across the internet by running ads on the websites and platforms they use the most.
We do not address anyone under the age of 13. We do not collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
We may change our Service and policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.
We may display, include, or make available third-party content (including data, information, applications, and other
product services) or provide links to third party websites or services ("Third Party Services").
You acknowledge and agree that GEMSO shall not be responsible or liable for any Third Party Services, including their accuracy, completeness,
timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect
thereof. GEMSO does not assume and shall not have any obligation or liability to you or any other person or entity for
the Third Party Services.
Third Party Services and links to them are provided solely as a convenience to you and you access and
use them entirely at your own risk and subject to the terms and conditions of such third parties.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is saved in accordance with its Privacy Policy.
We receive information from third parties when you communicate with us. For example, when you submit your email address to us to show interest in becoming a GEMSO customer, we receive information from a third party that provides automatic fraud detection services to GEMSO. We also occasionally collect information that is made publicly available on social networking websites. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.
We may collect and use information about you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected against replication or the wrong use.
GDPR is an EU-wide data protection and privacy law that regulates how companies protect the data of EU residents
and improves the control EU residents have over their personal data.
The GDPR is relevant to any company that operates globally and not just to EU-based companies and
EU residents. Our customers' data is important no matter where it is located, which is why
we have implemented GDPR controls as our gold standard for all our operations around the
world.
Any data that relates to an identifiable or identifiable individual. The GDPR covers a broad spectrum of information
that could be used on its own or in combination with other pieces of information to identify a person. Personal data
goes beyond a person's name or email address. Some examples include
financial information, political opinions, genetic data, biometric data, IP addresses, physical address,
sexual orientation, and ethnicity.
Data protection principles include requirements such as:
GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At GEMSO we firmly believe that the privacy of your data is very important and we already have strong security and privacy practices that go beyond the requirements of this new regulation.
We are committed to helping our clients comply with the
GDPR data subject rights requirements. GEMSO processes or stores all personal data at providers that are DPA compliant and have been
fully vetted. We store all conversations and personal data for up to 6 years unless your
account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy,
but will not retain it for more than 60 days.
We understand that if you work with customers in the EU, you must be able to provide them with the ability to access, update,
retrieve and delete personal data. We have been set up as self-service from the start and have
always given you access to your data and your customer's data. Our customer support team is here to answer any
questions you may have about working with the API.
Feel free to contact us if you have any questions
